Service News

UK Live Server Maintenance - Starting 21-Oct-2024

We will be carrying out some maintenance during the week commencing Monday 21st October at 09:00.
Sevices will remain available whilst the maintenance is carried out, but there is a risk of some minor disruption.

Originally Written: 07-Oct-2024 08:48, Last Updated: 07-Oct-2024 08:48

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October
07-Oct-2024UK Live Server Maintenance - Starting 21-Oct-2024
November 2023
13-Nov-2023Server Maintenance - Monday 13th November
September 2022
16-Sep-2022An Update on our Email for Life Security and Older Email Clients
May 2022
10-May-2022Changes to our Email for Life Security Regarding Email Clients
October 2021
19-Oct-2021Changes to our Email for Life Spam Settings
May 2021
25-May-2021Server Maintenance - June 4th-6th 2021
October 2020
12-Oct-2020Server configuration this week
05-Oct-2020Server updates
01-Oct-2020Server Maintenance
July 2020
28-Jul-2020Update to servers planned for August
June 2020
04-Jun-2020Server Maintenance - starting Fri June 19th 2020 at 18:00BST (17:00UTC)
March 2020
16-Mar-2020Update to servers planned for April
02-Mar-2020Update to servers planned for April
June 2019
12-Jun-2019Server Maintenance 18th June 07:00 BST
March 2019
12-Mar-2019Server Maintenance - Wed March 13 to Fri March 22
February 2019
14-Feb-2019Server Maintenance - starting Sat Feb 16th at 18:00GMT
11-Feb-2019Server Maintenance - 11th February [Completed]
May 2018
02-May-2018Server Maintenance - 2nd - 3rd May
January 2018
29-Jan-2018Server Maintenance
October 2017
24-Oct-2017[RESOLVED] Service Outage
05-Oct-2017Server Maintenance - 7th-9th October
July 2017
05-Jul-2017Phishing Email - 'PayPal Please Verify Your Records'
January 2017
09-Jan-2017[RESOLVED] Mail Delay
December 2016
01-Dec-2016Mail Client Access
November 2016
24-Nov-2016Server Maintenance - Saturday November 26th, 21:00 GMT
15-Nov-2016[RESOLVED] Service Outage 15th November
August 2016
17-Aug-2016Server Maintenance - Thursday 18th August 2016
June 2016
13-Jun-2016Webmail Stability Restored
April 2016
15-Apr-2016SMTP & Email Client Issues
12-Apr-2016Emergency Maintenance - Tonight 12/APR/2016 23:00 BST [Completed]
05-Apr-2016Scheduled Server Maintenance - Fri 8th April and Sat 9th April [Completed]
05-Apr-2016Server Migration - Mail Flow Switched
March 2016
30-Mar-2016Are you receiving spam emails sent from your own account? Please read.
January 2016
15-Jan-2016Reminder to update usernames in email clients
01-Jan-2016Database Issue [Resolved]
December 2015
25-Dec-2015Merry Christmas
November 2015
25-Nov-2015Director’s Report (25/Nov/2015): Inbound Email Server Failure
October 2015
22-Oct-2015[RESOLVED] Service Outage
20-Oct-2015Slowed mail delivery
15-Oct-2015Server Maintenance - Sunday October 18th at 11pm [COMPLETED]
August 2015
27-Aug-2015Server Maintenance - Sat August 29, 11:00pm BST [COMPLETED]
18-Aug-2015[COMPLETED] Server Maintenance - Tuesday August 18th, 10:00pm BST
July 2015
28-Jul-2015[Resolved] Webmail access issues
24-Jul-2015Server Maintenance - 3 hours from Sunday 26th July 11:59pm BST
20-Jul-2015[RESOLVED]Login issues
15-Jul-2015[Resolved] Server down
08-Jul-2015Deferred renewals for members affected by Greek situation
June 2015
01-Jun-2015Mail store down [Resolved]
May 2015
21-May-2015Alias Logon Access Restored
19-May-2015Email client not working? Help finding your primary email address
18-May-2015Database server down, webmail and client logins affected [Resolved (with conditions)]
18-May-2015[Resolved] Logging in error messages
16-May-2015Pre-emptive Emergency Maintenance - Today 10:30am [Brought forward to 10:20] [COMPMLETED]
11-May-2015Emergency DB Maintenance at 12:01am tonight [COMPLETED]
11-May-2015Problems with login and sending emails [RESOLVED]
08-May-2015[Resolved] Issue with logins
06-May-2015Server Maintenance - Friday 8th May [COMPLETE]
April 2015
28-Apr-2015[RESOLVED] Service Disruption
27-Apr-2015[Resolved] Database server down, affecting logins and emails
16-Apr-2015[Resolved] Issue with logins and sending/receiving emails
15-Apr-2015[RESOLVED] Issues with logging in and sending emails
07-Apr-2015Director's Report: Easter 2015
March 2015
30-Mar-2015Email access offline - investigating issue. [Resolved]
16-Mar-2015Network Maintenance - 17 March 2015 [COMPLETE]
16-Mar-2015Datacentre Network Outage [RESOLVED]
09-Mar-2015Email service issue [Resolved]
01-Mar-2015Service issue [Resolved]
February 2015
24-Feb-2015Login issues [Resolved]
24-Feb-2015Outgoing email issue [Resolved]
23-Feb-2015Email Accounts Over-Quota Advice
19-Feb-2015Certificate errors when logging in [Resolved]
19-Feb-2015Issues with email client access [Resolved]
17-Feb-2015Server Maintenance Wednesday 18th Feb 2300 - 0300 [Complete]
January 2015
29-Jan-2015Login Issues [Resolved]
November 2014
28-Nov-2014Mail server down - Resolved
October 2014
25-Oct-2014Server Maintenance - Sunday 26th October [Completed]
14-Oct-2014Responding to the SSL 3.0 Security Alert
06-Oct-2014Weekend Email Delivery Issues [Resolved]
02-Oct-2014Server Maintenance - 6th October 2014 [Completed]
September 2014
26-Sep-2014The ShellShock Bug
July 2014
29-Jul-2014Mail server issue
25-Jul-2014Server Maintenance - 25-July 2014 [COMPLETED]
22-Jul-2014Slow mail server
15-Jul-2014Database Issue [Resolved]
June 2014
24-Jun-2014Webmail Access Down
May 2014
21-May-2014[Completed]System Maintenance - 21-May-2014
April 2014
10-Apr-2014The Heartbleed Bug: ALL CLEAR
02-Apr-2014Outage report for 31/3/14
March 2014
31-Mar-2014Service Outage - 31-Mar-2014 19:10 [RESOLVED]
30-Mar-2014Server Maintenance - 30-Mar-2014 [Completed]
27-Mar-2014Maintenance Notification - 29th March 2014 [Completed]
February 2014
20-Feb-2014Server Security Certificate Update
13-Feb-2014Mail Gateway Maintenance commencing 14-Feb-2014 [Updated 19th Feb]
December 2013
25-Dec-2013Merry Christmas (and a new update)!
16-Dec-2013Storage Server Problem [Resolved]
November 2013
16-Nov-2013Phishing/Scam Alert
11-Nov-2013Maintenance Scheduled - 12th November 2013 [COMPLETED]
11-Nov-2013Service Alert [RESOLVED]
September 2013
19-Sep-2013Storage Server Issue [RESOLVED]
12-Sep-2013Storage Server Problem [Resolved]
August 2013
20-Aug-2013Load Balancer Upgrade - 20-Aug-2013 23:59
14-Aug-2013Emergency Maintenance Scheduled - 14-Aug-2013 23:59 [Completed]
13-Aug-2013Primary DB Failure [Resolved]
12-Aug-2013Storage Server Down [RESOLVED]
03-Aug-2013Network Update - 23:59, Sat 3rd August [Completed]
02-Aug-2013Network Update - 23:59, Friday 2nd August [Completed]
July 2013
29-Jul-2013Storage Server Down [Resolved]
26-Jul-2013Storage Server Outage [Resolved]
13-Jul-2013Webmail Outage [Resolved]
11-Jul-2013Database Server Down
03-Jul-2013Automatic Purge of old email from Trash and Junk folders
June 2013
20-Jun-2013Service Outage [Resolved]
13-Jun-2013Emergency Server Maintenance - 13-June-2013 23:59 [Completed]
03-Jun-2013Service Issue [Resolved]
May 2013
30-May-2013Server Maintenance - Sunday 2nd June at 23:59 [Completed]
29-May-2013One Storage Server Down [Resolved]
09-May-2013Server Maintenance - Sunday 12th May [Finished]
April 2013
25-Apr-2013Brief Service Outage [Resolved]
25-Apr-2013Undetected Outage [Resolved] + Investigation Results
12-Apr-2013Brief Outage [RESOLVED]
March 2013
27-Mar-2013Storage server issues [Resolved]
02-Mar-2013Partial Service Interruption [Resolved]
01-Mar-2013Service Outage [Resolved]
February 2013
28-Feb-2013Improvements to Login Process
21-Feb-2013[Resolved] Service Outage
14-Feb-2013Intermittent Connection Issues [RESOLVED]
11-Feb-2013February Announcement
January 2013
16-Jan-2013Service Issue [Resolved]
15-Jan-2013Service Issue [Resolved]
10-Jan-2013Scheduled Database Upgrade (Sat 12/01/13 00:00-02:00) [Completed]
December 2012
28-Dec-2012Scheduled Power Upgrade [COMPLETED]
27-Dec-2012Power Upgrade tonight, 27/12/12 @ 8pm GMT
23-Dec-2012Service Outage [Resolved]
21-Dec-2012Merry Christmas and a Happy New Webmail Tour
19-Dec-2012Directors Report: Stability changes review and a sneak preview...
08-Dec-2012Server Maintenance [COMPLETED]
07-Dec-2012Server Issue Summary
07-Dec-2012Server Issue Summary
05-Dec-2012Scheduled Maintenance - 8th December 2012
03-Dec-2012Morning Outage [RESOLVED]
01-Dec-2012Major Outage on 1-Dec-2012 [RESOLVED]
November 2012
30-Nov-2012***URGENT*** Maintenance - Due to earlier outage [Resolved]
23-Nov-2012Slow website responses [Resolved]
13-Nov-2012Slow webmail / timeouts [RESOLVED]
01-Nov-2012Scheduled Maintenance - 4th November 2012 ***COMPLETED***
October 2012
26-Oct-2012Service Outage [RESOLVED]
17-Oct-2012New Director's Report
17-Oct-2012Slow Service [Resolved]
08-Oct-2012Service Outage [Resolved]
06-Oct-2012System Outage [Resolved]
05-Oct-2012Scheduled Maintenance - 7th October 2012
04-Oct-2012Outage recovery continues [RESOLVED]
September 2012
05-Sep-2012Service outage [Resolved]
August 2012
30-Aug-2012Scheduled Maintenance - 2nd September 2012 ***COMPLETED***
05-Aug-2012Scheduled Maintenance - 5th August 2012
02-Aug-2012Investigating webmail login issue [Resolved]
02-Aug-2012Webmail Logins Failing [Resolved]
01-Aug-2012Scheduled Maintenance - 5th August 2012
July 2012
29-Jul-2012Service outage [Resolved]
26-Jul-2012Problem affecting some accounts [RESOLVED]
16-Jul-2012Scheduled Downtime (Resolved)
15-Jul-2012Storage server removed from cluster [Resolved]
14-Jul-2012Missing Inboxes [Resolved]
14-Jul-2012Service Outage
10-Jul-2012Support Desk Backlog
05-Jul-2012Service Outage [Resolved]
04-Jul-2012ERROR: IMAP server closed the connection. Server responded:* BYE Internal login failure. [RESOLVED]
03-Jul-2012Webmail login problems [Resolved]
02-Jul-2012Outage affecting helpdesk
June 2012
30-Jun-2012Email Outage
29-Jun-2012Email delays
15-Jun-2012Email opening issue: "Connection to database failed (1)"
14-Jun-2012New "Bolt-ons" Released
12-Jun-2012Scheduled Maintenance 14-June 21:30 - Suspension of span scanning for upgrade
04-Jun-2012Service Outage [RESOLVED]
May 2012
28-May-2012Scheduled Maintenance - 5th June 2012 *Rescheduled from the 3rd June*
23-May-2012General Outage issues on 23rd May [RESOLVED]
23-May-2012Server responded:* BYE Internal login failure [RESOLVED]
23-May-2012Service outage [RESOLVED]
16-May-2012Sending Email Issues
03-May-2012Scheduled Maintenance - 7th May 2012
April 2012
24-Apr-2012Service Issues [Resolved]
07-Apr-2012Scheduled Maintenance - 8th April 2012 [COMPLETED]
March 2012
19-Mar-2012Service Outage
11-Mar-2012Scheduled Maintenance - 11th March 2012
06-Mar-2012Service Outage 6th March
February 2012
15-Feb-2012Helpdesk Issues
10-Feb-2012Scheduled Maintenance - 12th February 2012
January 2012
26-Jan-2012Outage Alert - Storage Issue [Resolved]
23-Jan-2012Intermittent Connectivity Issues [Resolved]
22-Jan-2012Unplanned outage - 22nd January 2012
21-Jan-2012Intermittent connection dropouts - 21-Jan-2012
05-Jan-2012Scheduled Maintenance - 8th January 2012
December 2011
31-Dec-2011Happy New Year!
25-Dec-2011Merry Christmas!
23-Dec-2011Unplanned Outage - 23-Dec-2011 16:10 [Resolved]
09-Dec-2011Scheduled Maintenance - 11th December 2011 [Completed]
02-Dec-2011Web Server Outage [Resolved]
November 2011
18-Nov-2011Scheduled Maintenance - 19th November 2011 [Completed]
09-Nov-2011Subscription Payments, SagePay issue [Resolved]
03-Nov-2011Scheduled Maintenance - 5th November 2011 [Completed]
October 2011
31-Oct-2011Service Outage on Web Servers [RESOLVED]
26-Oct-2011My Account Login Loop [Resolved]
04-Oct-2011Secure Service Outage [Resolved]
01-Oct-2011Storage Server Reboot [Resolved]
September 2011
30-Sep-2011Anti-Spam Upgrade [Complete]
05-Sep-2011Storage Server Reboot [Resolved]
August 2011
19-Aug-2011Service Interruption [Resolved]
18-Aug-2011Scheduled Maintenance - Server Memory Upgrade [Completed]
15-Aug-2011Scheduled Maintenance - Server Upgrades [Completed]
01-Aug-2011Emergency Server Maintenance - 4-5pm
July 2011
26-Jul-2011Warning: Phishing Email
26-Jul-2011Service Degraded Performance/Outage [Resolved]
22-Jul-2011Service Interruption [Resolved]
06-Jul-2011Login problems [Resolved]
05-Jul-2011Server Maintenance - 5th July [Complete]
05-Jul-2011Login problems [Resolved]
05-Jul-2011Access issues - evening storage issues [Resolved]
05-Jul-2011Storage Server Issue [Resolved]
June 2011
27-Jun-2011Storage Server Problem [Resolved]
07-Jun-2011Storage Server Crash [Resolved]
05-Jun-2011Storage Server Crash [Resolved]
May 2011
23-May-2011Scheduled Maintenance - 26th May 2011 [Completed]
23-May-2011Service Unavailable - Storage Server Problem [Resolved]
21-May-2011Service Unavailable - Storage Server Problem [Resolved]
19-May-2011Service Unavailable - Storage Server Offline [Resolved]
12-May-2011Database Load Problem [RESOLVED]
10-May-2011Summer 2011 Service Announcements
06-May-2011Datacentre Maintenance Planned
April 2011
22-Apr-2011Datacentre Emergency Maintenance Planned [CANCELLED]
11-Apr-2011Scheduled Server Maintenance Under way [Completed]
11-Apr-2011Systems Recovering [Restored]
08-Apr-2011Maintenance Work - Monday 11th April
04-Apr-2011Minor Maintenance Work Tonight 4th April, 8-10pm
01-Apr-2011Service Unavailable - Storage Server Problem
March 2011
16-Mar-20115 minute glitch [RESOLVED]
04-Mar-2011Scheduled Maintenance - Monday 7th March at 18:00
February 2011
28-Feb-2011Inbound Mail Delay [Resolved]
24-Feb-2011Service Slowdown (Resolved)
17-Feb-2011Mail Server Emergency Maintenance (Resolved)
17-Feb-2011Service Outage - Storage Server Problem (Resolved)
10-Feb-2011Email server problems (Resolved)
01-Feb-2011Service Slowdown (Resolved)
01-Feb-2011Service Slowdown (Resolved)
January 2011
31-Jan-2011[Resolved]FTP Server Offline
25-Jan-2011Slow Service / Server Problem [Resolved]
24-Jan-2011Server Maintenance [Resolved]
20-Jan-2011Notification of Planned Maintenance - Monday, 24th January @ 9pm
16-Jan-2011Login Issues
14-Jan-2011Degraded system performance. [RESOLVED]
08-Jan-2011Service Outage - Storage Server Offline [RESOLVED]
06-Jan-2011EMERGENCY MAINTENANCE - Today, 6/1/11 @ 6:30pm for 2-3 hours [RESOLVED]
06-Jan-2011Service Issues [Resolved]
01-Jan-2011Happy New Year
December 2010
30-Dec-2010Service Outage - Storage Server Offline [Resolved]
25-Dec-2010Merry Christmas
24-Dec-2010Scheduled Maintenance Notification
22-Dec-2010Retrospective Outage Notice [Resolved]
22-Dec-2010Slow Logins [Resolved]
22-Dec-2010Service Outage [Resolved]
20-Dec-2010Service Unavailable [Resolved]
15-Dec-2010Spam Blacklists not 100% effective
14-Dec-2010Service Outage - Emergency Maintenance [Resolved]
07-Dec-2010Anti Spam Maintenance
07-Dec-2010Payments via SagePay on 6th December between 6pm and 10pm
06-Dec-2010Using a mail client to read your email?
05-Dec-2010Storage Server down [Resolved]
01-Dec-2010Mail Servers Rebooting
November 2010
29-Nov-2010Client sending / webmail attachment issues [Resolved]
24-Nov-2010Phishing Alert "Your Account Update"
23-Nov-2010Receiving Emails from Blacklisted Senders
22-Nov-2010Blacklists Bypass in place
22-Nov-2010Service Outage - Storage Server Offline [Resolved]
19-Nov-2010Inbound Email Delay - 35-40 minutes [RESOLVED]
04-Nov-2010[Resolved] Service Issues
01-Nov-2010Mail servers down, emergency maintenance ongoing
October 2010
21-Oct-2010Inbound Email Delays
18-Oct-2010Service outage [Resolved]
13-Oct-2010Temporary Outage [Resolved]
04-Oct-2010[2010-10-04] Storage server maintenance
September 2010
30-Sep-2010Service Outage - Storage Overload [Resolved]
28-Sep-2010Service Slowdown
13-Sep-2010Webmail issues
02-Sep-2010Attachment issues and delayed emails
August 2010
31-Aug-2010Service Down [Resolved]
31-Aug-2010Website Slowdown [Resolved]
06-Aug-2010Intermittent Webmail Sending Email [Resolved]
05-Aug-2010Service Issue [Resolved]
04-Aug-2010New Packages Online
July 2010
30-Jul-2010New Email Packages
27-Jul-2010Service Interruption [Resolved]
19-Jul-2010Intermittent Weekend Service Issues [Resolved]
16-Jul-2010Service Issue Followups [All Resolved]
16-Jul-2010Service Issue 15:30 - 16:00
05-Jul-2010Network Packet Flood [Resolved]
June 2010
14-Jun-2010Upgrades and Changes
May 2010
31-May-2010FTP Hosting - FTP Server Offline for emergency maintenance
20-May-2010Service Degraded [Resolved]
03-May-2010Server scheduled for downtime.
April 2010
09-Apr-2010Service Downtime [Resolved]
08-Apr-2010General Internet Connectivity
01-Apr-2010Network maintenance - 01/04/2010 5am-7am
March 2010
31-Mar-2010Service Unavailable [resolved]
25-Mar-2010Server unavailable [Resolved]
14-Mar-2010Mail Access Servers Temporarily Unavailable
12-Mar-2010Lightning Strike - Service Outage
12-Mar-2010Month Subscription
11-Mar-2010Overnight Storage [Resolved]
11-Mar-2010Brief Outage [Resolved]
04-Mar-2010Datacenter Power Failure [Resolved]
03-Mar-2010Temporary access issues
03-Mar-2010Thursday Emails Redelivery +Service Maintenance Notice [COMPLETED]
01-Mar-2010Attachment Issues (Resolved)
February 2010
28-Feb-2010Mail between Saturday 20th - Thursday 25th
26-Feb-2010Temporary Access Problems [Resolved]
23-Feb-2010Outbound Email Issue [Resolved]
22-Feb-2010Mail Filters and POP Downloads
22-Feb-2010Inbound Email Delays (Resolved), SMTP issues (Resolved) Secure SMTP Issues (Resolved) Helpdesk Issues (Resolved)
22-Feb-2010Client (SMTP) Sending Issues
22-Feb-2010Sunday Service Update
21-Feb-2010Phishing Email "Your Account Update"
21-Feb-2010Restore Update
21-Feb-2010Attachments Issue and Restore Update
19-Feb-2010Service Issues [Resolved]
19-Feb-2010Phase 2 - Good Overnight Progress
18-Feb-2010Phase Two Begins (Restoring Old Email)
18-Feb-2010Phase One Completing
18-Feb-2010Phase 1 Restore Underway
18-Feb-2010Emergency Forwarding Live
18-Feb-2010Major System Failure Ongoing Recovery
18-Feb-2010Emergency Server Upgrades
18-Feb-2010Mail Access Offline [Recovered]
17-Feb-2010Client (SMTP sending) Issues
17-Feb-2010Phishing Email "Dear Webmail User"
01-Feb-2010Database Outage [Resolved]
01-Feb-2010General Slowness [Resolved]
January 2010
25-Jan-2010Saturday Webmail Outage [Resolved]
21-Jan-2010Webmail Outage [Resolved]
20-Jan-2010Help Articles
12-Jan-2010Service Issues
December 2009
15-Dec-2009Morning Partial Outage 15th December - Resolved
November 2009
25-Nov-2009Morning Partial Outage - 06:00 - 08:30
24-Nov-2009Service Outage 17:10 Tuesday 24th Nov
23-Nov-2009New Phishing Attempt
11-Nov-2009Wed Network Outage [Resolved]
05-Nov-2009IMAP/POP Connectivity for Webmail PLUS accounts
October 2009
24-Oct-2009Empty Folders - Resolution
17-Oct-2009Interim Outage Report
06-Oct-2009Do you use the same password on multiple sites?
September 2009
25-Sep-2009Office Power Failure
08-Sep-2009Mail server issue [Resolved]
August 2009
27-Aug-2009Service Interruption at 16:00
20-Aug-2009[Completed] System Maintenance at 12:00
20-Aug-2009Service Restored
19-Aug-2009Intermittent Service Between 22:00 and 23:00
19-Aug-2009[Resolved] Intermittent Access
July 2009
27-Jul-2009[Resolved] Login Temporarily Offline / Authentication Failed
06-Jul-2009Service Issues
02-Jul-2009Migration of Student Mailboxes - Start Now
June 2009
26-Jun-2009Phishing Email: CONTACT FEDEX COURIER FOR YOUR PARCEL
10-Jun-2009 Website Outage Report - DB Lock Error
01-Jun-2009Web Server Issues
May 2009
27-May-2009Hidden Webhosting Files
April 2009
30-Apr-2009Incoming Email Deferred [Resolved]
16-Apr-2009Temporary IMAP Problem [Resolved]
09-Apr-2009Login offline
02-Apr-2009SpamHaus Blocks
March 2009
04-Mar-2009Database Blocked on one Webserver
February 2009
28-Feb-2009Logging-in Problems
21-Feb-2009Yahoo Sending Delays
10-Feb-2009Problem Identified and Resolved
10-Feb-2009Intermittent Errors
January 2009
29-Jan-2009Mail delivery issue
20-Jan-2009Recognising Phishing Scams
16-Jan-2009Service Restored
16-Jan-2009Service Offline
02-Jan-2009HAPPY NEW YEAR!
December 2008
15-Dec-2008SMTP (sending) Connections Improved
13-Dec-2008System Stable
13-Dec-2008Temporary Restore
13-Dec-2008Login Issues
November 2008
21-Nov-2008Online
21-Nov-2008Another DDoS Attack
21-Nov-2008Resolved
21-Nov-2008Outage Update
21-Nov-2008Connectivity Issue
07-Nov-2008New Subscription Packages!
October 2008
29-Oct-2008Webmail - Phishing Alerts
20-Oct-2008Queue clearing
20-Oct-2008Inbound Delays
14-Oct-2008Inbound Messages Delay
September 2008
25-Sep-2008New User Issues
25-Sep-2008Service back to normal
25-Sep-2008Some Service Issues
August 2008
14-Aug-2008Service fully restored
14-Aug-2008Service intermittent 01:00am to 04:00am
13-Aug-2008Service Restored
13-Aug-2008Service Temporarily Unavailable
08-Aug-2008Helpdesk Delays
July 2008
25-Jul-2008Email Service Restored
18-Jul-2008Inbound Mail Delay - 2pm-5pm
16-Jul-2008AntiSpam Upgrade - Greylisting Now Available
June 2008
27-Jun-2008Inbound Mail Delay - Resolved
09-Jun-2008SMTP Re-enabled
09-Jun-2008External SMTP Temporarily Disabled
08-Jun-2008Spam flood stopped
08-Jun-2008Mail Delays - Spam Attack
02-Jun-2008Servers Online
02-Jun-2008Network Problem
02-Jun-2008Email Offline
May 2008
28-May-2008System Online
28-May-2008System Down Update
28-May-2008Service Temporarily Unavailable
23-May-2008Intermittent Email Service 25/05/2008- 26/05/2008
21-May-2008Email Downtime
10-May-2008Email Queue Cleared
10-May-2008Email Delays
07-May-2008Logins Restored
07-May-2008Logins Offline
April 2008
21-Apr-2008Trash Folder: Automatic Purging
15-Apr-2008Secure mail client login fixed
07-Apr-2008Webmail: New Feature Unread Email View
07-Apr-2008Webmail: Resuming HTML Drafts Fixed
March 2008
27-Mar-2008Webmail: HTML Formatting Fixed
19-Mar-2008Inbound Email Delay
January 2008
28-Jan-2008Client Access Restored
28-Jan-2008Client Access
22-Jan-2008Responsiveness increased
22-Jan-2008Webmail Responsiveness
14-Jan-2008Webmail Attachments/Calendars
09-Jan-2008Power Issues Update
09-Jan-2008Power Issue
December 2007
30-Dec-2007Check your Junk Folder
25-Dec-2007Christmas
20-Dec-2007SSL Certificate Updated
20-Dec-2007Secure Webmail Certificate
04-Dec-2007Disk status confirmed
04-Dec-2007Operational
03-Dec-2007Maintenance imminent
03-Dec-2007Provisional Maintenance Scheduled 3/12/07 11:30pm
03-Dec-2007Server issues update
03-Dec-2007Morning Service Interruptions
02-Dec-2007Delayed Inbound Mail
November 2007
29-Nov-2007Autocomplete Complete
29-Nov-2007Size Column
20-Nov-2007Update: Address Auto-Complete
06-Nov-2007FIX: Safari Missing Folder Pane
06-Nov-2007BUGFIX: Deleting with preview pane off
05-Nov-2007'Cancel' Button Added
October 2007
31-Oct-2007"You must be logged in" error fixed
23-Oct-2007White Colour Theme
21-Oct-2007Old Webmail Link
19-Oct-2007Webmail Fix: Reply in New Window
19-Oct-2007Latest Webmail Fixes
18-Oct-2007Webmail feedback
18-Oct-2007New Webmail Live
17-Oct-2007IMPORTANT: Webmail Update
13-Oct-2007Webmail Timeouts Fixed
03-Oct-2007Oct 6th Network Maintenence
September 2007
17-Sep-2007Database Update Scheduled
10-Sep-2007Spam filtering efficiency
05-Sep-2007Spam filter service restored
05-Sep-2007Spam Filter restoration in progress
04-Sep-2007Mail Filter Latest Update
04-Sep-2007Mail Filter Override
04-Sep-2007Inbound Email Delays
August 2007
20-Aug-2007Secure Webmail Online
20-Aug-2007Service Online - Please read
20-Aug-2007More info - power loss
20-Aug-2007Ongoing issues
20-Aug-2007Upstream Network Connection Issue
17-Aug-2007Downtime - Database Errors
15-Aug-2007Network Maintenence Scheduled 18/08/07
July 2007
25-Jul-2007Bugfix: Secure Signout
23-Jul-2007Brief SMTP Service Outage
09-Jul-2007FTP service restored
09-Jul-2007FTP service maintenance
06-Jul-2007Secure Webmail Quicksave Restored
06-Jul-2007FTP Service Maintenence
05-Jul-2007Secure Website Access Maintenence
June 2007
27-Jun-2007Upstream Provider Maintenence
22-Jun-2007Server Maintenence
22-Jun-2007Alert: "Ecard from Family Member" Emails
06-Jun-2007SPAM Filtering Name Change
May 2007
25-May-2007Quota Limit Enforcement
23-May-2007RSS Feed
13-May-2007Planned Network Maintenence
09-May-2007Bugfix: Foreign Character Attachments
06-May-2007Attachments with Foreign Characters in the Filename
April 2007
26-Apr-2007BT Internet SMTP Block
24-Apr-2007System reboot
20-Apr-2007Delivered Bounced Mail
20-Apr-2007User Preferences Stable
19-Apr-2007User preferences being reset to default
17-Apr-2007Intermittent Mail Client Access [Resolved]
13-Apr-2007System update
March 2007
22-Mar-2007Scheduled Maintenance - Completed
08-Mar-2007Extraordinary maintenance
08-Mar-2007Brief Outage 8th March
February 2007
28-Feb-2007Server Performance Directors Report
28-Feb-2007Server stable
27-Feb-2007RSS Feed Available
27-Feb-2007Partial Access Available
27-Feb-2007Update
27-Feb-2007Server Temporarily Unavailable
26-Feb-2007Emergency Maintenence Scheduled
25-Feb-2007Account Migration Complete!
03-Feb-2007Database Connection Limit
03-Feb-2007Maintenence Complete
03-Feb-2007Webmail
03-Feb-2007Webmail
02-Feb-2007Maintenence in Progress
January 2007
31-Jan-2007Webmail recovering
31-Jan-2007Further Update
31-Jan-2007Update
31-Jan-2007Webmail Outage 2
31-Jan-2007Access restored
31-Jan-2007Webmail Outage (Preferences Database)
30-Jan-2007Planned Downtime
15-Jan-2007Scheduled partial downtime
December 2006
28-Dec-2006Webmail Up
28-Dec-2006Webmail Database
22-Dec-2006Billing system passwords
20-Dec-2006Webmail restored
19-Dec-2006Webmail Access Down
19-Dec-2006Webmail restored
19-Dec-2006Webmail Sessions
04-Dec-2006Maintenance Complete
03-Dec-2006Maintenance Reminder
01-Dec-2006Maintenance Planned: Server Update
November 2006
22-Nov-2006Email Routing Update
18-Nov-2006Quotas Restoring
18-Nov-2006Maintenence Continued
18-Nov-2006Server reboot now.
15-Nov-2006Quotas Update
14-Nov-2006Quota problems
12-Nov-2006Brief Server Outage
12-Nov-2006Directors Incident Report
12-Nov-2006Service Restored
12-Nov-2006Server status
12-Nov-2006Server Logins
09-Nov-2006Mail Queues - Further News
08-Nov-2006Logins Restored
08-Nov-2006Server rebooted
08-Nov-2006Mail Delays
October 2006
10-Oct-2006Spam filter updates
September 2006
28-Sep-2006Opera - Enhanced Compose Support
28-Sep-2006Quicklogin Codes Enhanced
01-Sep-2006Secure Login Outage
August 2006
30-Aug-2006Webmail - My Account
20-Aug-2006Continuing Maintenance
20-Aug-2006Server Maintenance
18-Aug-200620 Mins Downtime
17-Aug-2006Database Restored
17-Aug-2006Webmail Database Down
15-Aug-2006New Webmail Features Day 2
15-Aug-2006Tuesday Downtime
14-Aug-2006New Webmail Features
14-Aug-2006Looping Mail Issue
11-Aug-2006Restored
11-Aug-2006Repeat Reboot
11-Aug-2006Services Restored
11-Aug-2006Server Reboot
09-Aug-2006Mail Client Users: Folder Issues
08-Aug-2006Quicksave / HTML Bugfix
04-Aug-2006Quota Increases to 100MB minimum
July 2006
31-Jul-2006Service Restored
31-Jul-2006Server Reboot
14-Jul-2006Service Resumed
14-Jul-2006Server Reboot
06-Jul-2006Feature: Quick Login Codes!
06-Jul-2006Server Online
06-Jul-2006Server Reboot
June 2006
26-Jun-2006Brief Network Outage
23-Jun-2006Scheduled Maintenence
19-Jun-2006Connection Dropped Errors Resolved
16-Jun-2006Connection Dropped Errors
12-Jun-2006Server maintenence scheduled
12-Jun-2006Mail Server Online
May 2006
23-May-2006Login Unavailable
22-May-2006Continuing Maintenence
21-May-2006Scheduled Maintenence
19-May-2006Friday Incidents
18-May-2006Drive installed, server operational
18-May-2006Drive Replacement Update
18-May-2006Emergency Maintenence Scheduled - HDD Replacement
18-May-2006Login restored
18-May-2006Mail Login Temporarily Down
03-May-2006All Operational Again
03-May-2006Primary Server Down
April 2006
20-Apr-2006ALERT: "secure.aluminati.net" update
18-Apr-2006ALERT: Change of secure mail server address.
March 2006
23-Mar-2006Maintenence Scheduled for 24 Mar from 6am
07-Mar-2006Downtime Incident
01-Mar-2006Reduced Size of Message Summary
February 2006
24-Feb-2006**Advanced Spam Firewall Launched!**
21-Feb-2006New Feature - Sort by Size
06-Feb-2006Account Cancelled Notices
03-Feb-2006Back to Normal
January 2006
30-Jan-2006Having Problems?
25-Jan-2006Webmail Guide
24-Jan-2006Webmail Optimisations
23-Jan-2006Slow Page Loading
23-Jan-2006NEW WEBMAIL!
22-Jan-2006Migration Work Scheduled
20-Jan-2006Planned maintenance in response to Friday issues.
18-Jan-2006Additional Downtime Report
18-Jan-20065-10 Minute UK Network Problem
16-Jan-2006Downtime Report
13-Jan-2006Tips and Tricks: Selecting from the Address book
04-Jan-2006Scheduled Maintenence on 10th Jan 06
01-Jan-2006Happy 2006!
December 2005
25-Dec-2005MERRY CHRISTMAS!
20-Dec-2005Network Issues Report
15-Dec-2005Network Latency Report
01-Dec-2005Server Efficiency Tune Up
November 2005
28-Nov-2005Server Stabilised
25-Nov-2005Reboot Report
25-Nov-2005Short notice Server Reboot
24-Nov-2005Dropped Imap Connections
23-Nov-2005Upgraded Calendars
21-Nov-2005Delayed Emails
18-Nov-2005Scheduled Maintanence
16-Nov-2005New Feature: Auto CC
15-Nov-2005More minor Maintanence
14-Nov-2005Scheduled Maintanence - Tuesday Morning between 12am - 6am
09-Nov-20052 Incidents
08-Nov-2005Mini Downtime Report
01-Nov-2005Full Service Restored
01-Nov-2005Server Reboot Fix
01-Nov-2005Investigation continues...
01-Nov-2005Sending to Local Address Issue
October 2005
31-Oct-2005"Software" Spam now filtered
28-Oct-2005Scheduled Maintanence
24-Oct-2005Spam now Autokilled
18-Oct-2005"Ultimate Online Pharm" Spam Blocked - *UPDATED INSTRUCTIONS*
11-Oct-2005Remember Login
11-Oct-2005New Feature: Trash Size Monitoring
07-Oct-2005Preferences / Options
03-Oct-2005Reboot Scheduled
01-Oct-2005Hardware Check Tonight
September 2005
27-Sep-2005Hardware Health Check - Scheduled Downtime
26-Sep-2005Evening Downtime (7:30-8:10)
26-Sep-2005Failover Status Pages
26-Sep-2005Downtime and Resolutions
20-Sep-2005English Dictionaries Consolidated
10-Sep-2005Intermittant Network Access
06-Sep-2005View Messages as HTML
06-Sep-2005Multiple Attachments Bugfix
02-Sep-2005Downtime
01-Sep-2005Brief Downtime
August 2005
29-Aug-2005Brief Downtime Report
26-Aug-2005Server Reboot Again
23-Aug-2005Server Rebooted
17-Aug-2005Spellchecker Advice
15-Aug-2005Remember Secure Login
14-Aug-2005SECURE LOGIN
12-Aug-2005Server Error Report
10-Aug-2005New Feature: Read winmail.dat files
08-Aug-2005FULL SERVICE RESTORED
08-Aug-2005Webmail Issues
06-Aug-2005Webmail Work Continuing
05-Aug-2005webmail restored
01-Aug-2005Spanish Dictionary Added
July 2005
28-Jul-2005New Spelling Dictionaries
27-Jul-2005Downtime Report (23rd July)
23-Jul-2005Intermittent Access
12-Jul-2005Server Offline (11:30am)
07-Jul-2005[SPAM] Tagging Removed
June 2005
30-Jun-2005Spoof Emails
30-Jun-2005Payment Notices
28-Jun-2005Tuesday Downtime
03-Jun-2005"Official" Emails with Attachments
May 2005
27-May-2005Registrations
26-May-200510mins Downtime
10-May-2005New Feature: Folder Sizes
07-May-2005Upgrade Tonight
06-May-2005Login Username Remembered!

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